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U.S. lawmakers grilled the CEO of TikTok over data security and harmful content Thursday, responding skeptically during a tense committee hearing to his assurances that the hugely popular video-sharing app prioritizes user safety and should not be banned.

Shou Zi Chew’s testimony came at a crucial time for the company, which has acquired 150 million American users but is under increasing pressure from U.S. officials. TikTok and its parent company ByteDance have been swept up in a wider geopolitical battle between Beijing and Washington over trade and technology.

In a rare bipartisan effort to reign in the power of a major social media platform, Republican and Democratic lawmakers pressed Chew on a host of topics, ranging from TikTok’s content moderation practices, how the company plans to secure American data from Beijing, and its spying on journalists.

“Mr. Chew, you are here because the American people need the truth about the threat TikTok poses to our national and personal security,” Committee Chair Cathy McMorris Rodgers, a Republican, said in her opening statement. “TikTok has repeatedly chosen a path for more control, more surveillance and more manipulation.”

Chew, a 40-year-old Singapore native, told the House Committee on Energy and Commerce that TikTok prioritizes the safety of its young users and denied allegations that it’s a national security risk. He reiterated the company’s plan to protect U.S. user data by storing all such information on servers maintained and owned by the software giant Oracle.

“Let me state this unequivocally: ByteDance is not an agent of China or any other country,” Chew said.

On Wednesday, the company sent dozens of popular TikTokers to Capitol Hill to lobby lawmakers to preserve the platform. It has also been putting up ads all over Washington that promise to secure users’ data and privacy, and create a safe platform for its young users.

TikTok has been dogged by claims that its Chinese ownership means user data could end up in the hands of the Chinese government or that it could be used to promote narratives favorable to the country’s Communist leaders.

In 2019, the Guardian reported that TikTok was instructing its moderators to censor videos that mention Tiananmen Square and other images unfavorable to the Chinese government. The platform says it has since changed its moderation practices.

ByteDance admitted in December that it fired four employees last summer who accessed data on two journalists, as well as other people connected to them, while attempting to track down the source of a leaked report about the company.

For its part, TikTok has been trying to distance itself from its Chinese origins, saying that 60% percent of its parent company ByteDance is owned by global institutional investors such as Carlyle Group. ByteDance was founded by Chinese entrepreneurs in Beijing in 2012. Responding to a Wall Street Journal report, China said it would oppose any U.S. attempts to force ByteDance to sell the app.

Chew pushed back against the idea that TikTok’s ownership was an issue in itself.

“Trust is about actions we take,” Chew said. “Ownership is not at the core of addressing these concerns.”

In one of the most dramatic moments, Republican Rep. Kat Cammack displayed a TikTok video that showed a shooting gun and a caption that included the House committee holding the hearing, with the exact date before it was formally announced.

“You expect us to believe that you are capable of maintaining the data security, privacy and security of 150 million Americans where you can’t even protect the people in this room,” Cammack said to Chew.

Lawmakers sought to paint a picture of TikTok as a Chinese-influenced company interested in gaining profit at the cost of Americans’ mental and physical health. Committee members showed a host of TikTok videos that encouraged users to harm themselves and commit suicide. Many questioned why the platform’s Chinese counterpart, Douyin, does not have the same controversial and potentially dangerous content as the American product.

Chew responded that it depends on the laws of the country where the app is operating. He said the company has about 40,000 moderators that track harmful content as well as an algorithm that flags material.

“I don’t think I can sit here and say that we are perfect in doing this,” Chew said. “We do work very hard.”

A U.S. ban on an app would be unprecedented and it’s unclear how the government would enforce it.

Experts say officials could try to force Apple and Google to remove TikTok from their app stores. The U.S. could also block access to TikTok’s infrastructure and data, seize its domain names or force internet service providers like Comcast and Verizon to filter TikTok data traffic, said Ahmed Ghappour, a criminal law and computer security expert who teachers at Boston University School of Law.

But a tech savvy user could still get around restrictions by using a virtual private network to make it appear the user is in another country where it’s not blocked, he said.

To avoid a ban, TikTok has been trying to sell officials on a $1.5 billion plan called Project Texas, which routes all U.S. user data to domestic servers owned and maintained by Oracle. Under the project, access to U.S. data is managed by U.S. employees through a separate entity called TikTok U.S. Data Security, which employs 1,500 people, is run independently of ByteDance and would be monitored by outside observers.

As of October, all new U.S. user data was being stored inside the country. The company started deleting all historic U.S. user data from non-Oracle servers this month, in a process expected to be completed later this year, Chew said.

Generally, researchers have said TikTok behaves like other social media companies when it comes to data collection. In an analysis released in 2021, the University of Toronto’s nonprofit Citizen Lab found TikTok and Facebook collect similar amounts of user data.

To block such tracking, Congress, the White House, U.S. armed forces and more than half of U.S. states have banned the use of the app from official devices.

But wiping away all the data tracking associated with the platform might prove difficult. In a report released this month, the Cybersecurity company Feroot said so-called tracking pixels from ByteDance, which collect user information, were found on 30 U.S state websites, including some where the app has been banned.

Other countries including Denmark, Canada, Great Britain and New Zealand, along with the European Union, have already banned TikTok from devices issued to government employees.

David Kennedy, a former government intelligence officer who runs the cybersecurity company TrustedSec, agrees with restricting TikTok access on government-issued phones because they might contain sensitive information. A nationwide ban, however, might be too extreme, he said.

“We have Tesla in China, we have Microsoft in China, we have Apple in China. Are they going to start banning us now?” Kennedy said. “It could escalate very quickly.”
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The decision to launch a series of cyberattacks that crippled Albanian government websites and temporarily shut down government services may be backfiring on the alleged perpetrator.

Albania blamed the attacks in July and September of last year on Iran, claiming the evidence pointing to Tehran was “irrefutable,” and ordered all Iranian officials out of the country.

Now, a U.S. cyber team sent to Albania to help the country recover and “hunt” for more dangers says the efforts have turned up “new data and information about the tools, techniques, and procedures of malicious cyber actors, attempting to disrupt government networks and systems.”

“The hunt forward operation resulted in incredibly valuable insights for both our allied partner and U.S. cyber defenses,” the Cyber National Mission Force’s Major Katrina Cheesman told VOA, adding information was shared not only with the Albanian government but also some private companies with critical roles in the digital infrastructure of both countries.

Officials declined to share additional details, citing operational security, other than to say the networks they examined were of “significance” to Washington.

“These hunts bring us closer to adversary activity to better understand and then defend ourselves,” the commander of U.S. Cyber National Mission Force, Major General William Hartman, said in a statement Thursday, following a visit to Albania.

“When we are invited to hunt on a partner nation’s networks, we are able to find an adversary’s insidious activity,” Hartman said. “We can then impose costs on our adversaries by exposing their tools, tactics and procedures, and improve the cybersecurity posture of our partners and allies.”

Iran has consistently denied responsibility for the cyberattacks against Albania, calling the allegation “baseless.”

Albania’s claims were backed by the United States, which described the Iranian actions in cyberspace as “counter to international norms.”

This past September, the U.S. Cybersecurity and Infrastructure Security Agency, CISA, and the FBI attributed the initial cyberattacks against Albania to Iranian state cyber actors calling themselves “HomeLand Justice.”

The joint advisory warned the group first gained access to Albania’s in May 2021 and maintained access to the Albanian networks for more than a year, stealing information, before launching the initial cyberattack in July 2022.

CISA and the FBI also concluded that Iran likely launched the second cyberattack in September 2022, using similar types of malware, in retaliation for Albania’s decision to attribute the first round of attacks to Tehran.

U.S. officials confirmed they had sent a team of experts to Albania shortly after the attacks, but information released Thursday sheds more light on the scope of the operation.

According to the U.S. officials, the so-called “hunt forward” team was deployed to Albania last September and worked alongside Albanian officials before returning home in late December.

Prior to the mission in Albania, other U.S. “hunt forward” teams had been deployed 43 times to 21 countries, including to Ukraine, Estonia, Lithuania, Montenegro and Croatia.

Albanian officials have indicated they hope to continue working with U.S. cyber teams to further strengthen Albania’s cyber defenses.

“The cooperation with U.S. Cyber Command was very effective,” said Mirlinda Karcanaj, the general director of Albania’s National Agency for Information Society, in a statement released by the U.S. 

“We hope that this cooperation will continue,” she added.
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In the sprawling Nairobi slum of Kibera, Renice Owino, a young computer programmer, is passing on her knowledge to disadvantaged students. Owino is the founder and driving force behind the “Code with Kids” initiative, which has reached hundreds of children in Nairobi and other areas. Saida Swaleh visited Owino’s classroom in Nairobi and has this story. Camera: Nelson Aruya.
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TikTok went on a counteroffensive Tuesday amid increasing Western pressure over cybersecurity and misinformation concerns, rolling out updated rules and standards for content as its CEO warned against a possible U.S. ban on the Chinese-owned video-sharing app. 

CEO Shou Zi Chew is scheduled to appear Thursday before U.S. congressional lawmakers, who will grill him about the company’s privacy and data-security practices and relationship with the Chinese government. 

Chew said in a TikTok video that the hearing “comes at a pivotal moment” for the company, after lawmakers introduced measures that would expand the Biden administration’s authority to enact a U.S. ban on the app, which the CEO said more than 150 million Americans use. 

“Some politicians have started talking about banning TikTok. Now, this could take TikTok away from all 150 million of you,” said Chew, who was dressed casually in jeans and a blue hoodie, with the dome of the U.S. Capitol in Washington in the background. 

“I’ll be testifying before Congress this week to share all that we’re doing to protect Americans using the app,” he said. 

The TikTok app has come under fire in the U.S., Europe and Asia-Pacific, where a growing number of governments have banned TikTok from devices used for official business over worries it poses risks to cybersecurity and data privacy or could be used to push pro-Beijing narratives and misinformation. 

So far, there is no evidence to suggest this has happened or that TikTok has turned over user data to the Chinese government, as some of its critics have argued it would do. 

Norway and the Netherlands on Tuesday warned that apps like TikTok should not be installed on phones issued to government employees, both citing security or intelligence agencies. 

There’s a “high risk” if TikTok or Telegram are installed on devices that have access to “internal digital infrastructure or services,” Norway’s Justice Ministry said without providing further details. 

TikTok also rolled out updated rules and standards for content and users in a reorganized set of community guidelines that include eight principles to guide content moderation decisions. 

“These principles are based on our commitment to uphold human rights and aligned with international legal frameworks,” said Julie de Bailliencourt, TikTok’s global head of product policy. 

She said TikTok strives to be fair, protect human dignity and balance freedom of expression with preventing harm. 

The guidelines, which take effect on April 21, were repackaged from TikTok’s existing rules with extra details and explanations. 

Among the more significant changes are additional details about its restrictions on deepfakes, also known as synthetic media, created by artificial intelligence technology. TikTok more clearly spells out its policy, saying all deepfakes or manipulated content that show realistic scenes must be labeled to indicate they’re fake or altered in some way. 

TikTok had previously banned deepfakes that mislead viewers about real-world events and cause harm. Its updated guidelines say deepfakes of private figures and young people are also not allowed. 

Deepfakes of public figures are OK in certain contexts, such as for artistic or educational content, but not for political or commercial endorsements. 
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Amazon plans to eliminate 9,000 more jobs in the next few weeks, CEO Andy Jassy said in a memo to staff Monday. 

The job cuts would mark the second largest round of layoffs in the company’s history, adding to the 18,000 employees the tech giant said it would lay off in January. The company’s workforce doubled during the pandemic, however, during a hiring surge across almost the entire tech sector. 

Tech companies have announced tens of thousands of job cuts this year. 

In the memo, Jassy said the second phase of the company’s annual planning process completed this month led to the additional job cuts. He said Amazon will still hire in some strategic areas. 

“Some may ask why we didn’t announce these role reductions with the ones we announced a couple months ago. The short answer is that not all of the teams were done with their analyses in the late fall; and rather than rush through these assessments without the appropriate diligence, we chose to share these decisions as we’ve made them, so people had the information as soon as possible,” Jassy said. 

The job cuts announced Monday will hit profitable areas for the company including its cloud computing unit AWS and its burgeoning advertising business. Twitch, the gaming platform Amazon owns, will also see some layoffs as well as Amazon’s PXT organizations, which handle human resources and other functions. 

Prior layoffs had also hit PXT, the company’s stores division, which encompasses its e-commerce business as well as the company’s brick-and-mortar stores such as Amazon Fresh and Amazon Go, and other departments such as the one that runs the virtual assistant Alexa. 

Earlier this month, the company said it would pause construction on its headquarters building in northern Virginia, though the first phase of that project will open this June with 8,000 employees. 

Like other tech companies, including Facebook parent Meta and Google parent Alphabet, Amazon ramped up hiring during the pandemic to meet the demand from homebound Americans that were increasingly making purchases online. 

Amazon’s workforce, in warehouses and offices, doubled to more than 1.6 million people in about two years. But demand slowed as the worst of the pandemic eased. The company began pausing or canceling its warehouse expansion plans last year. 

Amid growing anxiety over the potential for a recession, Amazon in the past few months shut down a subsidiary that’s been selling fabrics for nearly 30 years and shuttered its hybrid virtual, in-home care service Amazon Care among other cost-cutting moves. 

Jassy said Monday given the uncertain economy and the “uncertainty that exists in the near future,” the company has chosen to be more streamlined. 

He said the teams that will be impacted by the latest round of layoffs are not done making final decisions on which roles will be eliminated. The company plans to finalize those decisions by mid- to late April and notify those who will be laid off. 
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