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Netflix’s recipe for success includes ‘secret sauce’ spiced with tech savvy

LOS GATOS, California — Although its video streaming service sparkles with a Hollywood sheen, Netflix still taps its roots in Silicon Valley to stay a step ahead of traditional TV and movie studios.

The Los Gatos, California, company, based more than 300 miles away from Hollywood, frequently reaches into its technological toolbox without viewers even realizing it. It often just uses a few subtle twists on the knobs of viewer recommendations to help keep its 270 million worldwide subscribers satisfied at a time when most of its streaming rivals are seeing waves of cancelations from inflation-weary subscribers.

Even when hit TV series like “The Crown” or “Bridgerton” have wide appeal, Netflix still tries to cater to the divergent tastes of its vast audience. One part of that recipe includes tailoring summaries and trailers about its smorgasbord of shows to fit the personal interests of each viewer.

So, someone who likes romance might see a plot summary or video trailer for “The Crown” highlighting the relationship between Princess Diana and Charles, while another viewer more into political intrigue may be shown a clip of Queen Elizabeth in a meeting with Margaret Thatcher.

For an Oscar-nominated film like “Nyad,” a lover of action might see a trailer of the title character immersed in water during one of her epic swims, while a comedy fan might see a lighthearted scene featuring some amusing banter between the two stars, Annette Bening and Jodie Foster.

Netflix is able to pull off these variations through the deep understanding of viewing habits it gleans from crunching the data from subscribers’ histories with its service — including those of customers who signed up in the late 1990s when the company launched with a DVD-by-mail service that continued to operate until last September.

“It is a secret sauce for us, no doubt,” Eunice Kim, Netflix’s chief product officer, said while discussing the nuances of the ways Netflix tries to reel different viewers into watching different shows. “The North Star we have every day is keep people engaged, but also make sure they are incredibly satisfied with their viewing experiences.”

As part of that effort, Netflix is rolling out a redesign of the home page that greets subscribers when they are watching the streaming service on a TV screen. The changes are meant to package all the information that might appeal to a subscriber’s tastes in a more concise format to reduce the “gymnastics with their eyes,” said Patrick Flemming, Netflix’s senior director of member product.

What Netflix is doing with its previews may seem like a small thing, but it can make a huge difference, especially as people looking to save money start to limit the number of streaming services they have.

Last year, video streaming services collectively suffered about 140 million account cancelations, a 35% increase from 2022 and nearly triple the volume in 2020, when the COVID-19 pandemic created a boom in demand for entertainment from people corralled at home, according to numbers compiled by the research firm Antenna.

Netflix doesn’t disclose its cancelation, or churn rate, but last year its streaming service gained 30 million subscribers — marking its second-biggest annual increase behind its own growth spurt during the 2020 pandemic lockdowns.

Part of last year’s subscription growth flowed from a crackdown on viewers who had been freeloading off Netflix subscribers who shared their account passwords. But the company is also benefiting from the technological know-how that helps it to keep funneling shows to customers who like them and make them think the service is worth the money, according to J. Christopher Hamilton, an assistant professor of television, radio and film at Syracuse University.

“What they have been doing is pretty ingenious and very, very strategic,” Hamilton said. “They are definitely ahead of the legacy media companies who are trying to do some of the same things but just don’t have the level of sophistication, experience nor the history of the data in their archives.”

Netflix’s nerdy heritage once was mocked by an entertainment industry that looked down at the company’s geekdom.

Not long after that put-down, Netflix began mining its viewing data to figure out how to produce a slate of original programming that would attract more subscribers — an ambitious expansion that forced Time Warner (now rolled into Warner Bros. Discovery) and other long-established entertainment companies such as Walt Disney Co. into a mad scramble to build their own streaming services.

Although those expansions initially attracted hordes of subscribers, they also resulted in massive losses that have resulted in management shakeups and drastic cutbacks, including the abrupt closure of a CNN streaming service. 

What Netflix is doing with technology to retain subscribers to boost its fortunes — the company’s profit rose 20% to $5.4 billion last year — now is widening the divide with rival services still trying to stanch their losses.

Disney’s 4-year-old streaming service recently became profitable after an overhaul engineered by CEO Bob Iger, but he thinks more work will be required to catch up with Netflix.

Netflix isn’t going to help its rivals by divulging its secrets, but the slicing and dicing generally starts with getting a grasp on which viewers tend to gravitate to certain genres — the broad categories include action, adventure, anime, fantasy, drama, horror, comedy, romance and documentary — and then diving deeper from there.

In some instances, Netflix’s technology will even try to divine a viewer’s mood at any given time by analyzing what titles are being browsed or clicked on. In other instances, it’s relatively easy for the technology to figure out how to make a film or TV series as appealing as possible to specific viewers.

If Netflix’s data shows a subscriber has watched a lot of Hindi productions, it would be almost a no-brainer to feature clips of Bollywood actress Alia Bhatt in a role she played in the U.S. film, “Heart of Stone” instead of the movie’s lead actress, Gal Gadot.

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US lawmakers call for scrutiny of NewsBreak app over Chinese origins

WASHINGTON AND LONDON — Three U.S. lawmakers have called for more scrutiny of NewsBreak, a popular news aggregation app in the United States, after Reuters reported it has Chinese origins and has used artificial intelligence tools to produce erroneous stories.

The Reuters story drew upon previously unreported court documents related to copyright infringement, cease-and-desist emails and a 2022 company memo registering concerns about “AI-generated stories” to identify at least 40 instances in which NewsBreak’s use of AI tools affected the communities it strives to serve.

“The only thing more terrifying than a company that deals in unchecked, artificially generated news, is one with deep ties to an adversarial foreign government,” said Senator Mark Warner, a Democrat who chairs the Intelligence Committee.

“This is yet another example of the serious threat posed by technologies from countries of concern. It’s also a stark reminder that we need a holistic approach to addressing this threat — we simply cannot win the game of whack-a-mole with individual companies,” he said.

The lawmakers expressed concerns about NewsBreak’s current and historical links to Chinese investors, as well as the company’s presence in China, where many of its engineers are based.

In response to a request from Reuters for comment about the lawmakers’ statements, NewsBreak said it was an American company: “NewsBreak is a U.S. company and always has been. Any assertion to the contrary is not true,” a spokesperson said.

NewsBreak launched in the U.S. in 2015 as a subsidiary of Yidian, a Chinese news aggregation app. Both companies were founded by Jeff Zheng, the CEO of NewsBreak, and the companies share a U.S. patent registered in 2015 for an “Interest Engine” algorithm, which recommends news content based on a user’s interests and location, Reuters reported.

Yidian in 2017 received praise from ruling Communist Party officials in China for its efficiency in disseminating government propaganda. Reuters found no evidence that NewsBreak censored or produced news that was favorable to the Chinese government.

“This report brings to light serious questions about NewsBreak, its historical relationship with an entity that assisted the CCP, and to Chinese state-linked media,” said Representative Raja Krishnamoorthi, the top Democrat on the House select committee on China, in a reference to Yidian and its former investor, state-linked media outlet Phoenix New Media.

Americans have the right to “full transparency” about any connections to the CCP from news distributors, Krishnamoorthi said, particularly with regard to the use of “opaque algorithms” and artificial intelligence tools to produce news.

Reuters reported the praise Yidian received from the Communist Party in 2017 but was unable to establish that NewsBreak has any current ties with the party.

U.S. Representative Elise Stefanik, a Republican, said IDG Capital’s backing of NewsBreak indicated the app “deserves increased scrutiny.”

“We cannot allow our foreign adversaries access to American citizen’s data to weaponize them against America’s interests,” she said.

NewsBreak is a privately held start-up, whose primary backers are private equity firms San Francisco-based Francisco Partners and Beijing-based IDG Capital, Reuters reported. In February, IDG Capital was added to a list of dozens of Chinese companies the Pentagon said were allegedly working with Beijing’s military.

IDG Capital has previously said it has no association with the Chinese military and does not belong on that list. It declined to comment on the lawmaker’s reaction.

A spokesperson for Francisco Partners, which has previously declined to answer questions from Reuters on their investment in NewsBreak, described the story as “false and misleading” but declined to provide details beyond saying the description of them as a “primary backer” of NewsBreak was incorrect because their investment was less than 10%.

They did not provide documentation to prove the size of the holding. NewsBreak has told Reuters as recently as May 13 that Francisco Partners is NewsBreak’s primary investor. NewsBreak did not respond to two requests late Friday asking for documentation supporting the assertion.

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22 Chinese nationals sentenced to prison in Zambia for cybercrimes

LUSAKA, Zambia — A Zambian court on Friday sentenced 22 Chinese nationals to long prison terms for cybercrimes that included internet fraud and online scams targeting Zambians and other people from Singapore, Peru and the United Arab Emirates.

The Magistrates Court in the capital, Lusaka, sentenced them for terms ranging from seven to 11 years. The court also fined them between $1,500 and $3,000 after they pleaded guilty to charges of computer-related misrepresentation, identity fraud and illegally operating a network or service on Wednesday. A man from Cameroon also was sentenced and fined on the same changes.

They were part of a group of 77 people, the majority of them Zambians, arrested in April over what police described as a “sophisticated internet fraud syndicate.”

Director-general of the drug enforcement commission, Nason Banda, said investigations began after authorities noticed a spike in the number of cyber-related fraud cases and many people complained about inexplicably losing money from their mobile phones or bank accounts.

Officers from the commission, police, the immigration department and the anti-terrorism unit in April swooped on a Chinese-run business in an upmarket suburb of Lusaka, arresting the 77, including those sentenced Friday. Authorities recovered over 13,000 local and foreign mobile phone SIM cards, two firearms and 78 rounds of ammunition during the raid.

The business, named Golden Top Support Services, had employed “unsuspecting” Zambians aged between 20 and 25 to use the SIM cards to engage “in deceptive conversations with unsuspecting mobile users across various platforms such as WhatsApp, Telegram, chat rooms and others, using scripted dialogues,” Banda said in April after the raid. The locals were freed on bail.

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NASA tries for third time Wednesday to launch first crewed flight of Boeing Starliner spacecraft to ISS

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LogOn: Swarms of drones can be managed by one person

The U.S. military says large groups of drones and ground robots can be managed by a single person without added stress to the operator. In this week’s episode of LogOn, VOA’s Julie Taboh reports the technologies may be beneficial for civilian uses, too. Videographer and video editor: Adam Greenbaum

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Many Americans still shying away from EVs despite Biden’s push, poll finds

Washington — Many Americans still aren’t sold on going electric for their next car purchase. High prices and a lack of easy-to-find charging stations are major sticking points, a new poll shows.  

About 4 in 10 U.S. adults say they would be at least somewhat likely to buy an EV the next time they buy a car, according to the poll by The Associated Press-NORC Center for Public Affairs Research and the Energy Policy Institute at the University of Chicago, while 46% say they are not too likely or not at all likely to purchase one.  

The poll results, which echo an AP-NORC poll from last year, show that President Joe Biden’s election-year plan to dramatically raise EV sales is running into resistance from American drivers. Only 13% of U.S. adults say they or someone in their household owns or leases a gas-hybrid car, and just 9% own or lease an electric vehicle.  

Caleb Jud of Cincinnati said he’s considering an EV, but may end up with a plug-in hybrid — if he goes electric. While Cincinnati winters aren’t extremely cold, “the thought of getting stuck in the driveway with an EV that won’t run is worrisome, and I know it wouldn’t be an issue with a plug-in hybrid,″ he said. Freezing temperatures can slow chemical reactions in EV batteries, depleting power and reducing driving range.

A new rule from the Environmental Protection Agency requires that about 56% of all new vehicle sales be electric by 2032, along with at least 13% plug-in hybrids or other partially electric cars. Auto companies are investing billions in factories and battery technology in an effort to speed up the switch to EVs to cut pollution, fight climate change — and meet the deadline.  

EVs are a key part of Biden’s climate agenda. Republicans led by presumptive nominee Donald Trump are turning it into a campaign issue.  

Younger people are more open to eventually purchasing an EV than older adults. More than half of those under 45 say they are at least “somewhat” likely to consider an EV purchase. About 32% of those over 45 are somewhat likely to buy an EV, the poll shows.  

But only 21% of U.S. adults say they are “very” or “extremely” likely to buy an EV for their next car, according to the poll, and 21% call it somewhat likely. Worries about cost are widespread, as are other practical concerns.  

Range anxiety – the idea that EVs cannot go far enough on a single charge and may leave a driver stranded — continues to be a major reason why many Americans do not purchase electric vehicles.  

About half of U.S. adults cite worries about range as a major reason not to buy an EV. About 4 in 10 say a major strike against EVs is that they take too long to charge or they don’t know of any public charging stations nearby.  

Concern about range is leading some to consider gas-engine hybrids, which allow driving even when the battery runs out. Jud, a 33-year-old operations specialist and political independent, said a hybrid “is more than enough for my about-town shopping, dropping my son off at school” and other uses.  

With EV prices declining, cost would not be a factor, Jud said — a minority view among those polled. Nearly 6 in 10 adults cite cost as a major reason why they would not purchase an EV.  

Price is a bigger concern among older adults.  

The average price for a new EV was $52,314 in February, according to Kelley Blue Book. That’s down by 12.8% from a year earlier, but still higher than the average price for all new vehicles of $47,244, the report said.

Jose Valdez of San Antonio owns three EVs, including a new Mustang Mach-E. With a tax credit and other incentives, the sleek new car cost about $49,000, Valdez said. He thinks it’s well worth the money.  

“People think they cost an arm and a leg, but once they experience (driving) an EV, they’ll have a different mindset,” said Valdez, a retired state maintenance worker. 

The 45-year-old Republican said he does not believe in climate change. “I care more about saving green” dollars, he said, adding that he loves the EV’s quiet ride and the fact he doesn’t have to pay for gas or maintenance. EVs have fewer parts than gas-powered cars and generally cost less to maintain. Valdez installed his home charger himself for less than $700 and uses it for all three family cars, the Mustang and two older Ford hybrids.

With a recently purchased converter, he can also charge at a nearby Tesla supercharger station, Valdez said.  

About half of those who say they live in rural areas cite lack of charging infrastructure as a major factor in not buying an EV, compared with 4 in 10 of those living in urban communities.  

Daphne Boyd, of Ocala, Florida, has no interest in owning an EV. There are few public chargers near her rural home “and EVs don’t make any environmental sense,″ she said, citing precious metals that must be mined to make batteries, including in some countries that rely on child labor or other unsafe conditions. She also worries that heavy EV batteries increase wear-and-tear on tires and make the cars less efficient. Experts say extra battery weight can wear on tires but say proper maintenance and careful driving can extend tire life.  

Boyd, a 54-year-old Republican and self-described farm wife, said EVs may eventually make economic and environmental sense, but “they’re not where they need to be” to convince her to buy one now or in the immediate future.

Ruth Mitchell, a novelist from Eureka Springs, Arkansas, loves her EV. “It’s wonderful — quiet, great pickup, cheap to drive. I rave about it on Facebook,″ she said.

Mitchell, a 70-year-old Democrat, charges her Chevy Volt hybrid at home but says there are several public chargers near her house. She’s not looking for a new car, Mitchell said, but when she does it will be electric: “I won’t drive anything else.”

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South Africa’s first retrofitted electric minibus taxi exceeds expectations

Minibus taxis are everywhere in South Africa, and all of them run on gasoline. But engineers at one university are hoping to change that as they are getting better-than-expected results from their all-electric minibus taxi. Vicky Stark has the story from Cape Town, South Africa.

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Next Boeing CEO should understand past mistakes, airlines boss says 

DUBAI — The next CEO of Boeing BA.N should have an understanding of what led to its current crisis and be prepared to look outside for examples of best industrial practices, the head of the International Air Transport Association said on Sunday.

U.S. planemaker Boeing is engulfed in a sprawling safety crisis, exacerbated by a January mid-air panel blowout on a near new 737 MAX plane. CEO Dave Calhoun is due to leave the company by the end of the year as part of a broader management shake-up, but Boeing has not yet named a replacement.

“It is not for me to say who should be running Boeing. But I think an understanding of what went wrong in the past, that’s very important,” IATA Director General Willie Walsh told Reuters TV at an airlines conference in Dubai, adding that Boeing was taking the right steps.

IATA represents more than 300 airlines or around 80% of global traffic.

“Our industry benefits from learning from mistakes, and sharing that learning with everybody,” he said, adding that this process should include “an acknowledgement of what went wrong, looking at best practice, looking at what others do.”

He said it was critical that the industry has a culture “where people feel secure in putting their hands up and saying things aren’t working the way they should do.”

Boeing is facing investigations by U.S. regulators, possible prosecution for past actions and slumping production of its strongest-selling jet, the 737 MAX.

‘Right steps’

Calhoun, a Boeing board member since 2009 and former GE executive, was brought in as CEO in 2020 to help turn the planemaker around following two fatal crashes involving the MAX, its strongest-selling jet.

But the planemaker has lost market share to competitor Airbus AIR.PA, with its stock losing nearly 32% of its value this year as MAX production plummeted this spring.

“The industry is frustrated by the problems as a result of the issues that Boeing have encountered. But personally, I’m pleased to see that they are taking the right steps,” Walsh said.

Delays in the delivery of new jets from both Boeing and Airbus are part of wider problems in the aerospace supply chain and aircraft maintenance industry complicating airline growth plans.

Walsh said supply chain problems are not easing as fast as airlines want and could last into 2025 or 2026.

“It’s probably a positive that it’s not getting worse, but I think it’s going to be a feature of the industry for a couple of years to come,” he said.

Earlier this year IATA brought together a number of airlines and manufacturers to discuss ways to ease the situation, Walsh said.

“We’re trying to ensure that there’s an open dialogue and honesty,” between them, he said.

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UN conference looks at possibilities, dangers of AI

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‘Open source’ investigators use satellites to identify burned Darfur villages

Investigators using satellite imagery to document the war in western Sudan’s Darfur region say 72 villages were burned down in April, the most they have seen since the conflict began. Henry Wilkins talks with the people who do this research about how so-called open-source investigations could be crucial in holding those responsible for the violence to account.

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OpenAI unveils new safety committee

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New cars in California could alert drivers for breaking the speed limit

SACRAMENTO, California — California could eventually join the European Union in requiring all new cars to alert drivers when they break the speed limit, a proposal aimed at reducing traffic deaths that would likely impact motorists across the country should it become law.

The federal government sets safety standards for vehicles nationwide, which is why most cars now beep at drivers if their seat belt isn’t fastened. A bill in the California Legislature — which passed its first vote in the state Senate on Tuesday — would go further by requiring all new cars sold in the state by 2032 to beep at drivers when they exceed the speed limit by at least 16 kph.

“Research has shown that this does have an impact in getting people to slow down, particularly since some people don’t realize how fast that their car is going,” said state Sen. Scott Wiener, a Democrat from San Francisco and the bill’s author.

The bill narrowly passed Tuesday, an indication of the tough road it could face. Republican state Sen. Brian Dahle said he voted against it in part because he said sometimes people need to drive faster than the speed limit in an emergency.

“It’s just a nanny state that we’re causing here,” he said.

While the goal is to reduce traffic deaths, the legislation would likely impact all new car sales in the U.S. That’s because California’s auto market is so large that car makers would likely just make all of their vehicles comply with the state’s law.

California often throws its weight around to influence national — and international — policy. California has set its own emission standards for cars for decades, rules that more than a dozen other states have also adopted. And when California announced it would eventually ban the sale of new gas-powered cars, major automakers soon followed with their own announcement to phase out fossil-fuel vehicles.

The technology, known as intelligent speed assistance, uses GPS technology to compare a vehicle’s speed with a dataset of posted speed limits. Once the car is at least 16 kph over the speed limit, the system would emit “a brief, one-time visual and audio signal to alert the driver.”

It would not require California to maintain a list of posted speed limits. That would be left to manufacturers. It’s likely these maps would not include local roads or recent changes in speed limits, resulting in conflicts.

The bill states that if the system receives conflicting information about the speed limit, it must use the higher limit.

The technology is not new and has been used in Europe for years. Starting later this year, the European Union will require all new cars sold there to have the technology — although drivers would be able to turn it off.

The National Highway and Traffic Safety Administration estimates that 10% of all car crashes reported to police in 2021 were speeding related — including an 8% increase in speeding-related fatalities. This was especially a problem in California, where 35% of traffic fatalities were speeding-related — the second highest in the country, according to a legislative analysis of the proposal.

Last year, the National Transportation Safety Board recommended federal regulators require all new cars to alert drivers when speeding. Their recommendation came after a crash in January 2022 when a man with a history of speeding violations was traveling more than 100 miles per hour when he ran a red light and hit a minivan, killing himself and eight other people.

The NTSB has no authority and can only make recommendations.

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China’s Digital Silk Road exports internet technology, controls

washington — China promotes its help to Southeast Asian countries in modernizing their digital landscapes through investments in infrastructure as part of its “Digital Silk Road.” But rights groups say Beijing is also exporting its model of authoritarian governance of the internet through censorship, surveillance and controls.

China’s state media this week announced Chinese electrical appliance manufacturer Midea Group jointly built its first overseas 5G factory in Thailand with Thai mobile operator AIS, Chinese telecom service provider China Unicom and tech giant Huawei.

The 208,000-square-meter smart factory will have its own 5G network, Xinhua news agency reported.

Earlier this month, Beijing reached an agreement with Cambodia to establish a Digital Law Library of the Association of Southeast Asian Nations (ASEAN) Inter-Parliamentary Assembly. Cambodia’s Khmer Times said the objective is to “expand all-round cooperation in line with the strategic partnership and building a common destiny community.”

But parallel to China’s state media-promoted technology investments, rights groups say Beijing is also helping countries in the region to build what they call “digital authoritarian governance.”

Article 19, an international human rights organization dedicated to promoting freedom of expression globally and named after Article 19 of the Universal Declaration of Human Rights, in an April report said the purpose of the Digital Silk Road is not solely to promote China’s technology industry. The report, China: The rise of digital repression in the Indo-Pacific, says Beijing is also using its technology to reshape the region’s standards of digital freedom and governance to increasingly match its own.

VOA contacted the Chinese Embassy in the U.S. for a response but did not receive one by the time of publication.

Model of digital governance

Looking at case studies of Cambodia, Malaysia, Nepal and Thailand, the Article 19 report says Beijing is spreading China’s model of digital governance along with Chinese technology and investments from companies such as Huawei, ZTE and Alibaba.

Michael Caster, Asia digital program manager with Article 19, told VOA, “China has been successful at providing a needed service, in the delivery of digital development toward greater connectivity, but also in making digital development synonymous with the adoption of PRC [People’s Republic of China]-style digital governance, which is at odds with international human rights and internet freedom principles, by instead promoting notions of total state control through censorship and surveillance, and digital sovereignty away from universal norms.”

The group says in Thailand, home to the world’s largest overseas Chinese community, agreements with China bolstered internet controls imposed after Thailand’s 2014 coup, and it notes that Bangkok has since been considering a China-style Great Firewall, the censorship mechanism Beijing uses to control online content.

In Nepal, the report notes security and intelligence-sharing agreements with China and concerns that Chinese security camera technology is being used to surveil exiled Tibetans, the largest such group outside India.

The group says Malaysia’s approach to information infrastructure appears to increasingly resemble China’s model, citing Kuala Lumpur’s cybersecurity law passed in April and its partnering with Chinese companies whose technology has been used for repressing minorities inside China.

Most significantly, Article 19 says China is involved at “all levels” of Cambodia’s digital ecosystem. Huawei, which is facing increasing bans in Western nations over cybersecurity concerns, has a monopoly on cloud services in Cambodia.

While Chinese companies say they would not hand over private data to Beijing, experts doubt they would have any choice because of national security laws.

Internet gateway

Phnom Penh announced a decree in 2021 to build a National Internet Gateway similar to China’s Great Firewall, restricting the Cambodian people’s access to Western media and social networking sites.

“That we have seen the normalization of a China-style Great Firewall in some of the countries where China’s influence is most pronounced or its digital development support strongest, such as with Cambodia, is no coincidence,” Caster said.

The Cambodian government says the portal will strengthen national security and help combat tax fraud and cybercrime. But the Internet Society, a U.S.- and Switzerland-based nonprofit internet freedom group, says it would allow the government to monitor individual internet use and transactions, and to trace identities and locations.

Kian Vesteinsson, a senior researcher for technology and democracy with rights group Freedom House, told VOA, “The Chinese Communist Party and companies that are aligned with the Chinese state have led a charge internationally to push for internet fragmentation. And when I say internet fragmentation, I mean these efforts to carve out domestic internets that are isolated from global internet traffic.”

Despite Chinese support and investment, Vesteinsson notes that Cambodia has not yet implemented the plan for a government-controlled internet.

“Building the Chinese model of digital authoritarianism into a country’s internet infrastructure is extraordinarily difficult. It’s expensive. It requires technical capacity. It requires state capacity, and all signs point to the Cambodian government struggling on those fronts.”

Vesteinsson says while civil society and foreign political pressure play a role, business concerns are also relevant as requirements to censor online speech or spy on users create costs for the private sector.

“These governments that are trying to cultivate e-commerce should keep in mind that a legal environment that is free from these obligations to do censorship and surveillance will be more appealing to companies that are evaluating whether to start up domestic operations,” he said.

Article 19’s Caster says countries concerned about China’s authoritarian internet model spreading should do more to support connectivity and internet development worldwide.

“This support should be based on human rights law and internet freedom principles,” he said, “to prevent China from exploiting internet development needs to position its services – and often by extension its authoritarian model – as the most accessible option.”

China will hold its annual internet conference in Beijing July 9-11. China’s Xinhua news agency reports this year’s conference will discuss artificial intelligence, digital government, information technology application innovation, data security and international cooperation.

Adrianna Zhang contributed to this report.

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Attempts to regulate AI’s hidden hand in Americans’ lives flounder

DENVER — The first attempts to regulate artificial intelligence programs that play a hidden role in hiring, housing and medical decisions for millions of Americans are facing pressure from all sides and floundering in statehouses nationwide.

Only one of seven bills aimed at preventing AI’s penchant to discriminate when making consequential decisions — including who gets hired, money for a home or medical care — has passed. Colorado Gov. Jared Polis hesitantly signed the bill on Friday.

Colorado’s bill and those that faltered in Washington, Connecticut and elsewhere faced battles on many fronts, including between civil rights groups and the tech industry, and lawmakers wary of wading into a technology few yet understand and governors worried about being the odd-state-out and spooking AI startups.

Polis signed Colorado’s bill “with reservations,” saying in an statement he was wary of regulations dousing AI innovation. The bill has a two-year runway and can be altered before it becomes law.

“I encourage (lawmakers) to significantly improve on this before it takes effect,” Polis wrote.

Colorado’s proposal, along with six sister bills, are complex, but will broadly require companies to assess the risk of discrimination from their AI and inform customers when AI was used to help make a consequential decision for them.

The bills are separate from more than 400 AI-related bills that have been debated this year. Most are aimed at slices of AI, such as the use of deepfakes in elections or to make pornography.

The seven bills are more ambitious, applying across major industries and targeting discrimination, one of the technology’s most perverse and complex problems.

“We actually have no visibility into the algorithms that are used, whether they work or they don’t, or whether we’re discriminated against,” said Rumman Chowdhury, AI envoy for the U.S. Department of State who previously led Twitter’s AI ethics team.

While anti-discrimination laws are already on the books, those who study AI discrimination say it’s a different beast, which the U.S. is already behind in regulating.

“The computers are making biased decisions at scale,” said Christine Webber, a civil rights attorney who has worked on class action lawsuits over discrimination including against Boeing and Tyson Foods. Now, Webber is nearing final approval on one of the first-in-the-nation settlements in a class action over AI discrimination.

“Not, I should say, that the old systems were perfectly free from bias either,” said Webber. But “any one person could only look at so many resumes in the day. So you could only make so many biased decisions in one day and the computer can do it rapidly across large numbers of people.”

When you apply for a job, an apartment or a home loan, there’s a good chance AI is assessing your application: sending it up the line, assigning it a score or filtering it out. It’s estimated as many as 83% of employers use algorithms to help in hiring, according to the Equal Employment Opportunity Commission.

AI itself doesn’t know what to look for in a job application, so it’s taught based on past resumes. The historical data that is used to train algorithms can smuggle in bias.

Amazon, for example, worked on a hiring algorithm that was trained on old resumes: largely male applicants. When assessing new applicants, it downgraded resumes with the word “women’s” or that listed women’s colleges because they were not represented in the historical data — the resumes — it had learned from. The project was scuttled.

Webber’s class action lawsuit alleges that an AI system that scores rental applications disproportionately assigned lower scores to Black or Hispanic applicants. A study found that an AI system built to assess medical needs passed over Black patients for special care.

Studies and lawsuits have allowed a glimpse under the hood of AI systems, but most algorithms remain veiled. Americans are largely unaware that these tools are being used, polling from Pew Research shows. Companies generally aren’t required to explicitly disclose that an AI was used.

“Just pulling back the curtain so that we can see who’s really doing the assessing and what tool is being used is a huge, huge first step,” said Webber. “The existing laws don’t work if we can’t get at least some basic information.”

That’s what Colorado’s bill, along with another surviving bill in California, are trying to change. The bills, including a flagship proposal in Connecticut that was killed under opposition from the governor, are largely similar.

Colorado’s bill will require companies using AI to help make consequential decisions for Americans to annually assess their AI for potential bias; implement an oversight program within the company; tell the state attorney general if discrimination was found; and inform to customers when an AI was used to help make a decision for them, including an option to appeal.

Labor unions and academics fear that a reliance on companies overseeing themselves means it’ll be hard to proactively address discrimination in an AI system before it’s done damage. Companies are fearful that forced transparency could reveal trade secrets, including in potential litigation, in this hyper-competitive new field.

AI companies also pushed for, and generally received, a provision that only allows the attorney general, not citizens, to file lawsuits under the new law. Enforcement details have been left up to the attorney general.

While larger AI companies have more or less been on board with these proposals, a group of smaller Colorado-based AI companies said the requirements might be manageable by behemoth AI companies, but not by budding startups.

“We are in a brand new era of primordial soup,” said Logan Cerkovnik, founder of Thumper.ai, referring to the field of AI. “Having overly restrictive legislation that forces us into definitions and restricts our use of technology while this is forming is just going to be detrimental to innovation.”

All agreed, along with many AI companies, that what’s formally called “algorithmic discrimination” is critical to tackle. But they said the bill as written falls short of that goal. Instead, they proposed beefing up existing anti-discrimination laws.

Chowdhury worries that lawsuits are too costly and time consuming to be an effective enforcement tool, and laws should instead go beyond what even Colorado is proposing. Instead, Chowdhury and academics have proposed accredited, independent organization that can explicitly test for potential bias in an AI algorithm.

“You can understand and deal with a single person who is discriminatory or biased,” said Chowdhury. “What do we do when it’s embedded into the entire institution?”

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IS turns to artificial intelligence for advanced propaganda amid territorial defeats

Washington — With major military setbacks in recent years, supporters of the Islamic State terror group are increasingly relying on artificial intelligence (AI) to generate online propaganda, experts said.

A new form of propaganda developed by IS supporters is broadcasting news bulletins with AI-generated anchors in multiple languages.

The Islamic State Khorasan (ISKP) group, an IS affiliate active in Afghanistan and Pakistan, produced in a video an AI-generated anchorman to appear reading news following an IS-claimed attack in Bamiyan province in Afghanistan on May 17 that killed four people, including three Spanish tourists.

The digital image posing as an anchor spoke the Pashto language and had features resembling local residents in Bamiyan, according to The Khorasan Diary, a website dedicated to news and analysis on the region.

Another AI-generated propaganda video by Islamic State appeared on Tuesday with a different digital male news anchor announcing IS’s responsibility for a car bombing in Kandahar, Afghanistan.

“These extremists are very effective in spreading deepfake propaganda,” said Roland Abi Najem, a cybersecurity expert based in Kuwait.

He told VOA that a group like IS was already effective in producing videos with Hollywood-level quality, and the use of AI has made such production more accessible for them.

“AI now has easy tools to use to create fake content whether it’s text, photo, audio or video,” Abi Najem said, adding that with AI, “you only need data, algorithms and computing power, so anyone can create AI-generated content from their houses or garages.”

IS formally began using the practice of AI-generated news bulletins four days after an attack at a Moscow music hall on March 22 killed some 145 people. The attack was claimed by IS.

In that video, IS used a “fake” AI-generated news anchor talking about the Moscow attack, experts told The Washington Post last week.

Mona Thakkar, a research fellow at the International Center for the Study of Violent Extremism, said pro-IS supporters have been using character-generation techniques and speech-to-text AI tools to produce translated news bulletins of IS’s Amaq news agency.

“These efforts have garnered positive responses from other users, reflecting that, through future collaborative efforts, many supporters could produce high quality and sophisticated AI-powered propaganda videos for IS of longer durations with better graphics and more innovation techniques,” she told VOA.

Thakkar said she recently came across some pro-IS Arabic-speaking supporters on Telegram who were recommending to other supporters “that beginners use AI image generator bots on Telegram to maintain the high quality of images as the bots are very easy and quick to produce such images.”

AI-generated content for recruitment

While IS’s ability to project power largely decreased due to its territorial defeat in Syria and Iraq, experts say supporters of the terror group believe artificial intelligence offers an alternative to promote their extremist ideology.

“Their content has mainly focused on showing that they’re still powerful,” said Abi Najem. “With AI-generated content now, they can choose certain celebrities that have influence, especially on teenagers, by creating deepfake videos.”

“So first they manipulate these people by creating believable content, then they begin recruiting them,” he said.

In a recent article published on the Global Network on Extremism and Technology, researcher Daniel Siegel said generative AI technology has had a profound impact on how extremist organizations engage in influence operations online, including the use of AI-generated Muslim religious songs, known as nasheeds, for recruitment purposes.

“The strategic deployment of extremist audio deepfake nasheeds, featuring animated characters and internet personalities, marks a sophisticated evolution in the tactics used by extremists to broaden the reach of their content,” he wrote.

Siegel said that other radical groups like al-Qaida and Hamas have also begun using AI to generate content for their supporters.

Cybersecurity expert Abi Najem said he believes the cheap technology will increase the availability of AI-generated content by extremist groups on the internet.

“While currently there are no stringent regulations on the use of AI, it will be very challenging for governments to stop extremist groups from exploiting these platforms for their own gain,” he said.

This story originated in VOA’s Kurdish Service.

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Australian researchers unveil device that harvests water from the air

SYDNEY — A device that absorbs water from air to produce drinkable water was officially launched in Australia Wednesday.

Researchers say the so-called Hydro Harvester, capable of producing up to 1,000 liters of drinkable water a day, could be “lifesaving during drought or emergencies.”

The device absorbs water from the atmosphere. Solar energy or heat that is harnessed from, for example, industrial processes are used to generate hot, humid air. That is then allowed to cool, producing water for drinking or irrigation.

The Australian team said that unlike other commercially available atmospheric water generators, their invention works by heating air instead of cooling it.

Laureate Professor Behdad Moghtaderi, a chemical engineer and director of the University of Newcastle’s Centre for Innovative Energy Technologies, told VOA how the technology operates.  

“Hydro Harvester uses an absorbing material to absorb and dissolve moisture from air. So essentially, we use renewable energy, let’s say, for instance, solar energy or waste heat. We basically produce super saturated, hot, humid air out of the system,” Moghtaderi said. “When you condense water contained in that air you would have the drinking water at your disposal.”

The researchers say the device can produce enough drinking water each day to sustain a small rural town of up to 400 people. It could also help farmers keep livestock alive during droughts.

Moghtaderi says the technology could be used in parts of the world where water is scarce.

Researchers were motivated by the fact that Australia is an arid and dry country.

“More than 2 billion people around the world, they are in a similar situation where they do not have access to, sort of, high-quality water and they deal with water scarcity,” Moghtaderi said

Trials of the technology will be conducted in several remote Australian communities this year.

The World Economic Forum, an international research organization, says “water scarcity continues to be a pervasive global challenge.”

It believes that atmospheric water generation technology is a “promising emergency solution that can immediately generate drinkable water using moisture in the air.”

However, it cautions that generally the technology is not cheap, and estimates that one mid-sized commercial unit can cost between $30,000 and $50,000.

 

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Researchers use artificial intelligence to classify brain tumors

SYDNEY — Researchers in Australia and the United States say that a new artificial intelligence tool has allowed them to classify brain tumors more quickly and accurately.  

The current method for identifying different kinds of brain tumors, while accurate, can take several weeks to produce results.  The method, called DNA methylation-based profiling, is not available at many hospitals around the world.

To address these challenges, a research team from the Australian National University, in collaboration with the National Cancer Institute in the United States, has developed a way to predict DNA methylation, which acts like a switch to control gene activity.  

This allows them to classify brain tumors into 10 major categories using a deep learning model.

This is a branch of artificial intelligence that teaches computers to process data in a way that is inspired by a human brain.

The joint U.S.-Australian system is called DEPLOY and uses microscopic pictures of a patient’s tissue called histopathology images.

The researchers see the DEPLOY technology as complementary to an initial diagnosis by a pathologist or physician.

Danh-Tai Hoang, a research fellow at the Australian National University, told VOA that AI will enhance current diagnostic methods that can often be slow.

“The technique is very time consuming,” Hoang said. “It is often around two to three weeks to obtain a result from the test, whereas patients with high-grade brain tumors often require treatment as soon as possible because time is the goal for brain tumor(s), so they need to get treatment as soon as possible.”

The research team said its AI model was validated on large datasets of approximately 4,000 patients from across the United States and Europe and an accuracy rate of 95 percent.

Their study has been published in the journal Nature Medicine.

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Companies trying to attract more smartphone users across Africa, but there are risks

Accra, Ghana — Anita Akpeere prepared fried rice in her kitchen in Ghana’s capital as a flurry of notifications for restaurant orders lit up apps on her phone. “I don’t think I could work without a phone in my line of business,” she said, as requests came in for her signature dish, a traditional fermented dumpling.

Internet-enabled phones have transformed many lives, but they can play a unique role in sub-Saharan Africa, where infrastructure and public services are among the world’s least developed, said Jenny Aker, a professor who studies the issue at Tufts University. At times, technology in Africa has leapfrogged gaps, including providing access to mobile money for people without bank accounts.

Despite growing mobile internet coverage on the continent of 1.3 billion people, just 25% of adults in sub-Saharan Africa have access to it, according to Claire Sibthorpe, head of digital inclusion at the U.K.-based mobile phone lobbying group GSMA. Expense is the main barrier. The cheapest smartphone costs up to 95% of the monthly salary for the poorest 20% of the region’s population, Sibthorpe said.

Literacy rates that are below the global average, and lack of services in many African languages — some 2,000 are spoken across the continent, according to The African Language Program at Harvard University — are other reasons why a smartphone isn’t a compelling investment for some.

“If you buy a car, it’s because you can drive it,” said Alain Capo-Chichi, chief executive of CERCO Group, a company that has developed a smartphone that functions through voice command and is available in 50 African languages such as Yoruba, Swahili and Wolof.

Even in Ghana, where the lingua franca is English, knowing how to use smartphones and apps can be a challenge for newcomers.

One new company in Ghana is trying to close the digital gap. Uniti Networks offers financing to help make smartphones more affordable and coaches users to navigate its platform of apps.

For Cyril Fianyo, a 64-year-old farmer in Ghana’s eastern Volta region, the phone has expanded his activities beyond calls and texts. Using his identity card, he registered with Uniti, putting down a deposit worth 340 Ghanaian Cedis ($25) for a smartphone and will pay the remaining 910 Cedis ($66) in installments.

He was shown how to navigate apps that interested him, including a third-party farming app called Cocoa Link that offers videos of planting techniques, weather information and details about the challenges of climate change that have affected cocoa and other crops.

Fianyo, who previously planted according to his intuition and rarely interacts with farming advisors, was optimistic that the technology would increase his yields.

“I will know the exact time to plant because of the weather forecast,” he said.

Kami Dar, chief executive of Uniti Networks, said the mobile internet could help address other challenges including accessing health care. The company has launched in five communities across Ghana with 650 participants and wants to reach 100,000 users within five years.

Aker, the scholar, noted that the potential impact of mobile phones across Africa is immense but said there is limited evidence that paid health or agriculture apps are benefiting people there. She asserted that the only beneficial impacts are reminders to take medicine or get vaccinated.

Having studied agricultural apps and their impact, she said it doesn’t seem that farmers are getting better prices or improving their income.

Capo-Chichi from CERCO Group said a dearth of useful apps and content is another reason that more people in Africa aren’t buying smartphones.

Dar said Uniti Networks learns from mistakes. In a pilot in northern Ghana designed to help cocoa farmers contribute to their pensions, there was high engagement, but farmers didn’t find the app user-friendly and needed extra coaching. After the feedback, the pension provider changed the interface to improve navigation.

Others are finding benefit with Uniti’s platform. Mawufemor Vitor, a church secretary in Hohoe, said one health app has assisted her to track her menstruation to help prevent pregnancy. And Fianyo, the farmer, has used the platform to find information on herbal medicine.

But mobile phones are no substitute for investment in public services and infrastructure, Aker said.

She also expressed concerns about the privacy of data in the hands of private technology providers and governments. With digital IDs in development in African nations such as Kenya and South Africa, this could pave the way for further abuses, Aker said.

Uniti Networks is a for-profit business, paid for each customer that signs up for paying apps. Dar asserted that he was not targeting vulnerable populations to sell them unnecessary services and said Uniti only features apps that align with its idea of impact, with a focus on health, education, finance and agriculture.

Dar said Uniti has rejected lucrative approaches from many companies including gambling firms. “Tech can be used for awful things,” he said.

He acknowledged that Uniti tracks users on the platform to provide incentives, in the form of free data, and to provide feedback to app developers. He acknowledged that users’ health and financial data could be at threat from outside attack but said Uniti has decentralized data storage in an attempt to lessen the risk.

Still, the potential to provide solutions can outweigh the risks, Aker said, noting two areas where the technology could be transformative: education and insurance.

She said mobile phones could help overcome the illiteracy that still affects 773 million people worldwide according to UNESCO. Increased access to insurance, still not widely used in parts of Africa, could provide protection to millions who face shocks on the front lines of climate change and conflict.

Back in Fianyo’s fields, his new smartphone has attracted curiosity. “This is something I would like to be part of,” said neighboring farmer Godsway Kwamigah.

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Blue Origin flies thrill seekers to space, including oldest astronaut 

Washington — After a nearly two year hiatus, Blue Origin flew adventurers to space on Sunday including a former Air Force pilot who was denied the chance to be the United States’ first Black astronaut decades ago. 

 

It was the first crewed launch for the enterprise owned and founded by Amazon billionaire Jeff Bezos since a rocket mishap in 2022 left rival Virgin Galactic as the sole operator in the fledgling suborbital tourism market. 

 

Six people including the sculptor Ed Dwight, who was on track to become NASA’s first ever astronaut of color in the 1960s before being controversially spurned, launched around 09:36 am local time (1436 GMT) from the Launch Site One base in west Texas, a live feed showed. 

 

Dwight — at 90 years, 8 months and 10 days — became the oldest person to ever go to space. 

 

“This is a life-changing experience, everybody needs to do this,” he exclaimed after the flight. 

 

Dwight added: “I thought I didn’t really need this in my life,” reflecting on his omission from the astronaut corps, which was his first experience with failure as a young man. “But I lied,” he said with a hearty laugh. 

 

Mission NS-25 is the seventh human flight for Blue Origin, which sees short jaunts on the New Shepard suborbital vehicle as a stepping stone to greater ambitions, including the development of a full-fledged heavy rocket and lunar lander. 

 

To date, the company has flown 31 people aboard New Shepard — a small, fully reusable rocket system named after Alan Shepard, the first American in space. 

The program encountered a setback when a New Shepard rocket caught fire shortly after launch on September 12, 2022, even though the uncrewed capsule ejected safely. 

 

A federal investigation revealed an overheating engine nozzle was at fault. Blue Origin took corrective steps and carried out a successful uncrewed launch in December 2023, paving the way for Sunday’s mission. 

 

After liftoff, the sleek and roomy capsule separated from the booster, which produces zero carbon emissions. The rocket performed a precision vertical landing. 

 

As the spaceship soared beyond the Karman Line, the internationally recognized boundary of space 100 kilometers above sea level, passengers had the chance to marvel at the Earth’s curvature and unbuckle their seatbelts to float — or somersault — during a few minutes of weightlessness. 

 

The capsule then reentered the atmosphere, deploying its parachutes for a desert landing in a puff of sand. However, one of the three parachutes failed to fully inflate, possibly resulting in a harder landing than expected. 

 

Bezos himself was on the program’s first ever crewed flight in 2021. A few months later, Star Trek’s William Shatner blurred the lines between science fiction and reality when he became the world’s oldest ever astronaut aged 90, decades after he first played a space traveler. 

 

Dwight, who was almost two months older than Shatner at the time of his flight, became only the second nonagenarian to venture beyond Earth. 

 

Astronaut John Glenn remains the oldest to orbit the planet, a feat he achieved in 1998 at the age 77 aboard the Space Shuttle Discovery. 

 

Blue Origin’s competitor in suborbital space is Virgin Galactic, which deploys a supersonic spaceplane that is dropped from beneath the wings of a massive carrier plane at high altitude. 

 

Virgin Galactic experienced its own two-year safety pause because of an anomaly linked with the 2021 flight that carried its founder British tycoon Richard Branson into space. But the company later hit its stride with half a dozen successful flights in quick succession. 

 

Sunday’s mission finally gave Dwight the chance he was denied decades ago. 

 

He was an elite test pilot when he was appointed by President John F Kennedy to join a highly competitive Air Force program known as a pathway for the astronaut corps, but was ultimately not picked. 

 

He left the military in 1966, citing the strain of racial politics, before dedicating his life to telling Black history through sculpture. His art, displayed around the country, includes iconic figures like Martin Luther King Jr, Frederick Douglass, Harriet Tubman and more. 

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Musk, Indonesian health minister, launch Starlink for health sector 

DENPASAR, BALI, INDONESIA — Elon Musk and Indonesian Health Minister Budi Gunadi Sadikin launched SpaceX’s satellite internet service for the nation’s health sector on Sunday, aiming to improve access in remote parts of the sprawling archipelago.   

Musk, the billionaire head of SpaceX and Tesla TSLA.O, arrived on the Indonesian resort island of Bali by private jet before attending the launch ceremony at a community health centre in the provincial capital, Denpasar.   

Musk, wearing a green batik shirt, said the availability of the Starlink service in Indonesia would help millions in far-flung parts of the country to access the internet. The country is home to more than 270 million people and three different time zones.

“I’m very excited to bring connectivity to places that have low connectivity,” Musk said, “If you have access to the internet you can learn anything.”   

Starlink was launched at three Indonesian health centers on Sunday, including two in Bali and one on the remote island of Aru in Maluku.   

A video presentation screened at the launch showed how high internet speeds enabled the real-time input of data to better tackle health challenges such as stunting and malnutrition.   

Asked about whether he planned to also invest in Indonesia’s electric vehicle industry, Musk said he was focused on Starlink first.   

“We are focusing this event on Starlink and the benefits that connectivity brings to remote islands,” he said, “I think it’s really to emphasize the importance of internet connectivity, how much of that can be a lifesaver.”   

Indonesia’s government has been trying for years to lure Musk’s auto firm Tesla to build manufacturing plants related to electric vehicles as the government wants to develop its EV sector using the country’s rich nickel resources.   

The tech tycoon is scheduled to meet Indonesian President Joko Widodo on Monday, where he will also address the World Water Forum taking place on the island.   

Communications Minister Budi Arie Setiadi, who also attended the Bali launch, said Starlink was now available commercially, but the government would focus its services first for outer and underdeveloped regions.   

Prior to Sunday’s launch, Starlink obtained a permit to operate as an internet service provider for retail consumers and had been given the go-ahead to provide networks, having received a very small aperture terminal (VSAT) permit, Budi Setiadi told Reuters.   

SpaceX’s Starlink, which owns around 60% of the roughly 7,500 satellites orbiting earth, is dominant in the satellite internet sphere.   

Indonesia is the third country in Southeast Asia where Starlink will operate. Malaysia issued the firm a license to provide internet services last year and a Philippine-based firm signed a deal with SpaceX in 2022.   

Starlink is also used extensively in Ukraine, where it is employed by the military, hospitals, businesses and aid organizations. 

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